We want you to be completely satisfied with your purchase. If you are not happy with your order for any valid reason, you may request a return within 7 days of receiving the item, under the following conditions:
The product is defective or damaged.
You received the wrong item.
The item is significantly different from what was described.
To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it. A receipt or proof of purchase is required.
Exchanges
If an item is found to be defective or incorrect, we will replace it at no additional cost. Please contact us as soon as possible to arrange an exchange.
Refunds
Refunds will be processed in the following cases:
The returned item meets our return criteria.
The replacement item is unavailable or out of stock.
Refunds will be issued to your original payment method within 7–10 business days after we receive and inspect the returned item.
Non-Returnable Items
The following items are not eligible for return or refund:
Items marked as final sale.
Personal care or hygiene products that have been opened or used.
Customized or personalized items.
How to Request a Return
To initiate a return or exchange, please contact our customer support team with your order number and reason for return. We will guide you through the return process.
